Do you have a hoverboard that isn’t working properly? Does your hoverboard shake? Do you have a hoverboard that won’t turn off? Do you have a hoverboard that won’t turn on?
Well we can help you.
Every year we get hundreds of emails and phone calls from hoverboard owners looking for help diagnosing a problem with their hoverboard. Sometimes we can help over the phone or by email but sometimes we need to take it apart to figure out what is wrong with it.
Here is a quick list to help you diagnose problems with your hoverboard
| Hoverboard repair checklist | |||||||
| Will not turn on | |||||||
| Have you calibrated it? | |||||||
| No | |||||||
| Calibrate it | |||||||
| Yes | |||||||
| Does it charge? | |||||||
| No | |||||||
| See charger diagnosis below | |||||||
| Yes | |||||||
| Does it do anything when you press the power button? | |||||||
| Will it turn on if it’s plugged in? | |||||||
| Yes | |||||||
| No | |||||||
| Is the power button working | |||||||
| What is the battery voltage? Is the charge port OK? | |||||||
| My board won’t charge | |||||||
| Does the light n the charger turn green when you plug it into the wall? | |||||||
| Does the light turn red when plugged into the board? | |||||||
| Does the light turn green after the board is fully charged (2 to 3 hours)? | |||||||
| It makes a noise | |||||||
| Is the noise coming from a wheel? | |||||||
| Yes | |||||||
| Is there anything inside the wheel housing? | |||||||
| Is the noise coming from the center of the board? | |||||||
| It shakes | |||||||
| When I get off | |||||||
| Are you dismounting it quickly and stepping off the back? | |||||||
| When I am riding it | |||||||
| Does it shake with all riders or only some riders? | |||||||
| All riders | |||||||
| Are their feet all the way to the fenders while they are riding? | |||||||
| Do they weigh over 40 kgs (88 pounds)? | |||||||
| Only some riders | |||||||
| Are their feet all the way to the fenders while they are riding? | |||||||
| Do they weigh over 40 kgs (88 pounds)? | |||||||
| Other info required | |||||||
| If you hold one side and rotate the other side can you feel the stop pin? | |||||||
| No | |||||||
| Frame needs repair/replacement | |||||||
| Yes | |||||||
| OK, no problems | |||||||
| Trouble codes | |||||||
| RED LED FLASHES ON MAINBOARD SIDE | |||||||
| 1 loose cable or connection inside board. | |||||||
| 2or 3 internal circuit error. | |||||||
| 4 mainboard wheel is damaged (loose connection or side board) | |||||||
| 5 battery side wheel is damaged (loose connection or side board)6 | |||||||
| 6 bad battery (check battery voltage and charger) | |||||||
| 7or 8 one of the balancing circuits are bad. | |||||||
| 9 hover board is upside down | |||||||
| Thebottom covers have to be removed to check all wires,connections ,battery voltage and charger.If there is nothing unpluged or disconnected it usualy a mainboard sideboard combo fix.for wheel problem if the wheel is not making noise it is the same fix. | |||||||
